Commission Protection

The commission on Mumtalakat is not a fee for being listed; it is payment for the brokerage service: we introduce the project owner to buyers, provide the tools to negotiate, sign and pay, and keep a record of every step. It is only due when a deal happens.

The basics

	Details
Who pays?	The project owner alone
How much?	A percentage of the total deal value set by the brokerage agreement, plus VAT
When is it due?	When the final deal contract is signed and the owner has received the deal amount or part of it. With instalments, in proportion to what is actually collected
How is it paid?	In a ضامن deal it is deducted from the owner’s share at release. With a direct transfer, from the commissions page against a tax invoice

The agreement is non-exclusive: the owner may sell the project himself or through others, and no commission is due for a buyer who didn’t reach the project through the platform. Contacts the owner already had before signing are also excluded, if disclosed when signing.

Why does contact stay on the platform?

Conversations, offers and meetings all happen inside Mumtalakat, and phone numbers, emails and social handles are blocked automatically, even numbers written out in words. This isn’t red tape: what happens on the platform stays on record for any dispute, and protects both sides.

You can call me on

Phone numbers, emails and social handles are blocked automatically

Illustration: a phone number or email in a message is blocked automatically.

What counts as circumvention?

A deal with a buyer Mumtalakat introduced still owes the commission even if completed off the platform: for as long as the agreement runs, and for 24 months after it ends.

This includes:

• Closing the deal off the platform with a buyer you met on it.
• Closing it with someone linked to that buyer or acting for them, such as relatives or an entity they own or control.
• Deliberately delaying the deal until the period runs out.

If you close a deal with a buyer we introduced, tell us about it from the commissions page («Report a deal you closed»): pick the buyer and enter the value and what you received, and the commission is shown before you send.

Commissions

Report a deal you closed

BuyerA buyer (example)

Deal value (SAR)250,000

Received so far100,000

The commission is shown before you send

Calculate the commission

Illustration: «Report a deal you closed»: pick the buyer, enter the value and what you received.

The current brokerage agreement

The project owner accepts the brokerage agreement in the app: they read the full text, then agree, and a PDF is produced from that same text.

On the webIn the app

1. If you signed an earlier version

   A window asks you to accept the current version. Your earlier agreement stays in force until you do.

   Brokerage agreement

   Brokerage agreement

   Your earlier agreement stays in force until you accept

   I agree

   Illustration: a window shows the current version for you to accept.

   In the app: this step is on the website only; the app opens it in the browser for you.

2. Accept it before 13 November 2026

   Accepting is mandatory to keep your listing live. After that date, a live listing pauses until its owner accepts; a deal already under way is not affected.

   Brokerage agreement

   Accept by13 November 2026

   After it: the listing is paused

   A deal in progress is not affected

   Illustration: after this date a published listing is paused until you accept.

3. Your listing returns as soon as you accept

   If your listing paused for this reason, it comes back automatically when you accept.

   Home

   Specialty café (example)

   Listing pausedYou accepted the agreementThe listing returns automatically

   Illustration: the moment you accept the agreement, your listing returns on its own.

The agreement has no fixed term. Either side may end it with 30 days’ written notice, or by mutual agreement. Ending it doesn’t affect deals already under way or anything already due. Pausing or removing a listing does not end the agreement.

What this means for you

Project owner	Everything that happens on the platform protects your rights. Taking the deal off the platform doesn’t cancel the commission; it only loses your record.
Buyer	The commission isn’t yours to pay. Contact on the platform protects you too, and in ضامن deals keeps your money held until you receive what you bought.

If the other side suggests completing the deal off the platform «to save the commission», that’s a warning sign, not an opportunity: you lose the record, the protection of the escrow account and our team’s help in a dispute.

Next steps

Plans & commission

The plans, and when and how the commission is paid.

Contract & commission for owners

The brokerage agreement and contract from the owner’s side.